Service Management

Frequent changes to your IT infrastructure increase complexity and—if not managed effectively—threaten service continuity. IT Service Management solutions from CA Technologies are designed to help you ensure service quality and resource utilization across your physical, virtual, and cloud environments. Our IT service support solutions enable you to implement repeatable, measurable processes for defining, transitioning, delivering, and supporting services and assets throughout their lifecycles. By integrating and automating Information Technology Infrastructure Library (ITIL) processes, you can utilize resources and control changes more efficiently, while streamlining the workload for your IT staff. Improve visibility and control by deliver business-relevant services with top-down views of service level agreements (SLAs) across the enterprise.

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Data Management

Maintaining protection, recovery and availability of key systems and data is critical for business continuity and disaster recovery. The CA ARCserve Family of Products from CA Technologies help you protect valuable systems, applications and information—so you can better prepare for unexpected data loss and damage, unplanned outages, planned maintenance, and man-made and natural disasters. You can deploy this solution onsite, offsite and in the cloud. And it helps reduce storage and bandwidth requirements and costs. With CA ERwin® Data Modeling you can manage your complex enterprise data using a collaborative data modeling environment. With ERwin, both business and technical stakeholders can have a common view of information in context, through both a web-based portal and desktop-based design tools supported by an enterprise-class model repository. With a centralized view of key data definitions, you can have a better understanding of corporate data, managed in a more efficient and cost-effective way—helping you increase your business agility. All of our data management solutions are designed to help increase your business agility. So you can minimize risk, improve regulatory compliance, and ultimately out-innovate the competition.

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Infrastructure Management

Our converged approach to infrastructure management takes on the heavy lifting by translating huge volumes of data into actionable insight. Overburdened I&O teams can easily access graphic displays of the information they need to improve service quality, predictability, and efficiency so they can deliver superior, differentiated customer experience with less effort and reduced costs. Combining your network management, applications and system management under the umbrella of converged infrastructure management offers the following benefits: Speed proactive triage and remediation with less effort with analytics translating disparate data into intelligent views for up to 25x faster problem resolution Shift operations costs to innovation through reducing total costs by as much as 50 percent. Achieve massive scalability and accelerated time-to-market demands for the largest, most complex enterprises and service providers to improve performance

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Identity Management

Simplify identity management and governance for your business.

Bridge the gap between IT and the business.

Help your users to help themselves. Through a simple, business-oriented interface, your business users can easily request access and perform self-service, while your managers can approve or certify access in a way that improves their overall productivity. Plus, you have industry-leading provisioning and governance capabilities that help you easily ensure that all users have the correct access. This means you are no longer forced to choose between usability and security—you can have both.
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CA Advanced Authentication

Protect users with powerful, multi-factor authentication.

Enable and protect your business.

Get real-time protection for your online and mobile applications. Our leading-edge solution can authenticate an employee, partner or contractor while providing a frictionless login experience. This ensures that legitimate users have anytime, anywhere access from any device, which builds trust and brand loyalty.
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Payment Security

Provide a hassle-free shopping experience across devices.
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Service Management

Asset Management

As your IT infrastructure becomes more complex, it can become an increasing challenge to track your hardware and software investments and limit spending. IT Asset Management software from CA Technologies are designed to help you simplify administration of IT assets throughout their lifecycles, so you can drive down operational and capital expenses. Our IT asset management software helps you account for the physical, financial, and contractual aspects of hardware and software assets, whether on-site, virtual, or in the cloud. With a software asset manager, you can achieve an integrated view of your infrastructure base. Plus, our analytics tools can help you understand real asset costs and avoid unnecessary capital spending and lease penalties. With improved insight into your asset base and automated lifecycle management tools, you can ultimately make more informed business decisions, avoid unnecessary IT asset purchases and lease penalties, and increase overall efficiency.

CA IT Asset Manager

Proactively manage the financial and contractual attributes of your IT asset base to optimize IT capital and operational expenditures we’ll help you manage your IT assets, whether on-site, virtual, or in the cloud.
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CA Service Desk

Your business has evolved. Can your service desk keep up? The service desk management market is evolving… one size does not fit all. You need choices to address how you buy, license, deploy, administer, configure and integrate your incident management services. Nimsoft and CA Technologies are now making additional choices available to address your changing needs. We offer the following solutions to meet your configuration management database (CMDB) needs: A Configurable SaaS Service Desk: Nimsoft Service Desk with Core ITSM functionality, easily adapted to business needs through simple configuration, rapid implementation, seamless upgrades, and nine ITIL® processes An Enterprise On-premise Service Desk: CA Service Desk Manager with mature, customizable processes, deep integrations and 15 ITIL processes Flexible Hosted Options for IT Service Management: CA Service Management Solutions with a monthly subscription license model
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Infrastructure Management

CA Spectrum

Root cause analysis software from CA Technologies combines automated discovery of infrastructure components, asset modeling, event correlation and configuration management for more available IT services and more reliable IT service delivery. With more than 19,000 entries for root cause and actions-to-take, you gain immediate value in rapid response, with response measured in hours instead of weeks or months. CA Technologies root cause analysis software delivers a more effective way for you to manage your IT services for simplified infrastructure management, higher availability and lower cost. Deliver more effective IT services at lower cost Improve IT service availability Simplify the management of your infrastructure Quickly identify root cause and remediate faults
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Improve mainframe economics and increase business agility.

It’s the age of the customer, where customer experience is everything. And they will swiftly slip away if you can’t match their expectations. Is your mainframe ready? Or more accurately, are your IT operations ready to deliver that expected, flawless customer experience? Unfortunately, today’s IT must deal with yesterday’s siloed organizations with only loosely integrated policies and environments. So, what can you do to transform your infrastructure to increase business agility while driving down costs? Establish both the breadth to monitor end-to-end business services and the depth to quickly remediate issues that arise along service delivery chains with help from Enterprise Performance Management solutions from CA.
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Data Management

Relentless data protection—no matter what

Backup and instantly recover in cloud, virtual, and physical environments with one, elegantly simple solution.

Benefits to your business:

Data deduplication to reduce your backup storage by up to 95 percent. Integrated cloud storage for backup retention, providing an additional disaster recovery location. Infrastructure Visualization with Storage Resource Manager (SRM) reporting to proactively avoid problems. Data protection for both physical and virtual servers in a single money-saving tool.
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CA ERwin® Data Modeler

CA ERwin® Data Modeler CA ERwin Data Modeler is an industry-leading data modeling solution that provides a simple, visual interface to manage your complex data environment. The CA ERwin Data Modeler family of products is made up of a number of distinct editions that are designed to meet the needs of a variety of audiences across the organization. Choose the Edition that's right for you.

Standard Edition

CA ERwin® Data Modeler Standard Edition is an industry-leading data modeling solution that allows you to manage enterprise data through an intuitive, graphical interface.

Workgroup Edition

CA ERwin® Data Modeler Workgroup Edition is designed for collaborative modeling for teams of data modelers. It provides conflict resolution, versioning, security and standardization for multi-user modeling. Through a central model repository, model assets can be inventoried and re-used across the organization.

Navigator Edition

CA ERwin® Data Modeler Navigator Edition provides read-only access to ERwin data models and modeling metadata. It provides discovery, visualization and analysis capabilities for those in the organization who need to view and evaluate modeling information, but not create or edit models.

Community Edition

CA ERwin® Data Modeler Community Edition is a free, entry-level data modeling tool that is a subset of the CA ERwin Data Modeler Standard Edition product. It is a great way for students and those new to modeling to get started with an industry-leading data modeling tool. It offers many of the core features of data modeling with a limit of 25 model objects.

For Microsoft SQL Azure

CA ERwin® Data Modeler for Microsoft® SQL Azure™ is a single platform version of the CA ERwin data modeling solution. It can be used on its own to manage MS SQL Azure-only environments, or as an add-on to an existing edition of CA ERwin Data Modeler to provide a powerful way to visualize and manage data from multiple sources across the organization, whether on-premise or in the cloud.
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About Us

Founded in 1992 Specialized in delivering (Consulting, Implementing, Training, Support and Outsourcing) IT Infrastructure Management and Business Information Management leading Software Solutions. Located in Nasr City, Cairo, Egypt.


8 Abdel Rahman Sedki str., 6th. zone, Nasr City, Cairo 11371 Egypt
P: (202) 22703737 - 22752980 -22752978
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